Frequently asked questions

SplitMart enables trainers and coaches to list and manage their personal or group fitness, wellness, and sports training sessions. Seekers of fitness and sports training can easily find and book the training sessions they need with SplitMart.

Listing on SplitMart is easy and free, and can be completed in 5 minutes or less. With SplitMart, trainers and coaches can easily list their services, determine their session prices and group sizes. Trainers can also choose their delivery mode, availability, and cancellation policy type.

You can easily find and book a trainer or sports coach on SplitMart by searching per your preferences.

Training and coaching costs on SplitMart vary and are determined by the respective trainer or coach. Seekers of training can search and find the training they need at the price they want.

SplitMart is ideal for persons of all age groups, and perfect for individuals, families, friends, and neighbors. SplitMart trainers and coaches can provide training in a variety of settings (outdoor, indoor, online, in-person, and at-home).

Every listing will have one of the following cancellation policy options, as set by the specific trainer. Moderate: customers can request a full refund up to 48 hours before session start time. Flexible: customers can request a full refund up to 24 hours before session start time. The cancellation policy detail is visible at the bottom of each listing's page.

Yes, you can reschedule a booking prior to the session start time. There is a $1 reschedule fee for every reschedule request.

You can contact SplitMart by email at info@splitmart.com, or by clicking the help icon in the bottom right corner of the landing page to start a chat.

Yes. SplitMart trainers can travel to you, whether that's at home, in your home gym, your workplace gym, or even your local park. Simply search and filter for trainers with the "In-Home / Mobile / On-Site" option turned on, and you'll see a list of local trainers who provide this service.

1. Search locally. Use filters for "Mobile / In-Home / On-Site" (tip: also select trainers who are background-checked).
2. Message the trainer. Share your interest, availability, and preferred location.
3. Confirm details. The trainer will send you a custom order with their rate, available times, and any requirements.
4. Book and train. Review and accept the custom order on SplitMart to confirm your session. Your trainer will meet you at your chosen location.
5. Stay secure. Keep all communication and bookings within the SplitMart platform.