Privacy Policy

1. What Is Personal Information?

"Personal Information" refers to data that can identify you as an individual, such as your name, username, email address, phone number, or payment details. It does not include aggregated or anonymized data that cannot reasonably be used to identify you.

2. Information We Collect

Active Collection (information you provide directly)

We collect Personal Information when you:

• Register or create an account (e.g., name, email, phone number, date of birth).
• Make purchases or bookings (e.g., payment card details).
• Provide permissions or connect third-party accounts.
• Submit feedback, inquiries, or reviews.
• Share content through the Service.

We may also receive information from third-party sources (such as gyms, colleges, fitness clubs, or payment processors).

Note: Providing certain information is optional, but withholding it may limit your ability to use specific features.

Passive Collection (information collected automatically)

When you interact with the Service, we automatically collect data such as:

• Device information (model, operating system, unique device ID, mobile network).
• Log information (IP address, browser type, referral URL, session length, feature usage).
• Cookies and anonymous identifiers to remember preferences.
• Web beacons and similar tools to measure engagement with emails and the Service.

This information may be processed in the United States or other jurisdictions.

3. How We Use Your Information

We use collected information to:

• Process transactions and bookings.
• Provide customer support and respond to inquiries.
• Send confirmations, alerts, and account notifications.
• Improve and personalize the Service.
• Analyze usage trends and measure effectiveness.
• Offer promotions, marketing, and updates (with opt-out options).
• Notify you of policy or service changes.
• Fulfill the purposes for which the information was provided.

4. When We Share Your Information

We do not sell or rent your Personal Information. We may share information in these cases:

• Service Providers: with vendors and contractors who help operate the Service (e.g., payment processors, hosting providers).
• Trainers & Business Partners: relevant booking details may be shared with fitness trainers or clubs to deliver services you request.
• With Consent: when you explicitly authorize sharing for specific purposes.
• Aggregate/Anonymized Data: shared for analytics or research without identifying individuals.
• Legal Requirements: to comply with applicable laws, subpoenas, or legal processes.
• Fraud & Security: to protect rights, property, and safety, or to prevent fraud and unlawful activities.
• Business Transactions: if SplitMart undergoes a merger, acquisition, or asset transfer.

User Interactions: some activities (e.g., reviews, comments) may be visible to other users. Please use discretion when sharing information.

We are not responsible for third-party privacy practices. Review their policies before sharing your information with them directly.

5. Third-Party Links & Social Media

The Service may link to external sites or include social media features. Any data you provide through those platforms is governed by their policies, not ours.

6. Data Security

We use reasonable safeguards to protect your Personal Information against loss, misuse, or unauthorized access. However, no system is 100% secure. You are responsible for maintaining the confidentiality of your account credentials. Please notify us immediately of any unauthorized use.

7. Your Choices

Email Preferences: you may opt out of promotional emails at any time by following the unsubscribe instructions or contacting us at info@splitmart.com.

Essential Communications: even if you opt out of promotions, we will continue to send important communications (e.g., booking confirmations, account notices).

8. Data Retention and Deletion

We retain your Personal Information only for as long as necessary to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. Usage logs and transactional records may be kept for a longer period where required for security, fraud prevention, accounting, or regulatory purposes, after which they are deleted or anonymized.

You may request deletion of your account and associated Personal Information at any time by contacting us at info@splitmart.com. When you request deletion, we will remove or anonymize Personal Information that is not required to be retained under applicable law. Some information (such as payment records, dispute-related data, or audit logs) may be retained where we have a legitimate business or legal reason to do so.

If you have connected your Google account, you may revoke our access at any time from your Google account settings. When access is revoked or your account is deleted, we stop accessing your Google data and delete or anonymize any stored Google tokens and associated calendar data that are no longer needed to provide the Service or comply with legal obligations.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please reach out to us at info@splitmart.com.

10. Compliance with Google API Services User Data Policy

The use of raw or derived user data received from Workspace APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Our application complies with the Google API Services User Data Policy, including the Limited Use requirements. We only use access to Google Calendar APIs to schedule meetings as part of user-authorized functionality. No data is shared or used for advertising or profiling.